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RoomStays.com Complaint - Credit Card Charged after Cancellation - Hotel Booking Site cancelation process criminal!
RoomStays.com Complaint

RoomStays.com Complaint

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Credit Card Charged after Cancellation - Hotel Booking Site cancelation process criminal!


I canceled a reservation within moments of registering because hotel we booked had construction going on. This was one month prior to the day of arrival. I have Cancellation Confirmation email from Roomstay.com and they STILL would not honor the cancellation because they stated they did not have any record of the cancellation. Isn't that what cancellation confirmation numbers are for???? Have spent days, of my school district's man hours trying to get these charges reversed!!!


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