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RoomStays.com Complaint - Hotels.com & Roomstays - Wyndham Garden Hotel Austin
RoomStays.com Complaint

RoomStays.com Complaint

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Hotels.com & Roomstays - Wyndham Garden Hotel Austin


Roomstays.com is a front for Hotels.com they make their web pages look like they are actually the hotels. Then, once you book your room you are provided the information about the charges and the taxes on those charges. Not only can you always get a better price... you will not pay the $5 fee and the extra taxes that the IRS will never see. They are totally perpetrating a fraud. Called to cancel 1 minute after making the reservation and they said they could not. I called the hotel and they said no problem. just file complaints with the BBB, state attorney generals office and the FTC.


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Comments


Angrycustomer2121 says: (6 years ago)
 0
I plan on doing the same thing....Filing a complaint with THE BBB and FTC and the State Attorney's Office. Thank you for the idea.



Angrycustomer2121 says: (6 years ago)
 0
I had the same experience. They claimed to be the Hotel and charged my card for an extra night.




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