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RoomStays.com Complaint - Radisson Hotel Nashville Airport
RoomStays.com Complaint

RoomStays.com Complaint


Radisson Hotel Nashville Airport

I made a reservation through the hotel not knowing I was actually reserving through RoomStays.com . I tried to cancel my reservation 36 hours before the check in time and spent about 3 hours on the phone with the hotel, Expedia and RoomStays. The helpful person at the Radisson said she would cancel the reservation, but because they had a third part credit card on file, they could not assure me that I would not be charged. I have just spent another hour on the phone back and forth between the hotel and RoomStays and still do not have any assurance. I will ALWAYS ask if RoomStays.com is part of any reservation from now on and never do business with any hotel that uses them.

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