RoomStays.com Complaint
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roomstays.com edited my complaint - Roomstays.com
i recently wrote a complaint about roomstays.com as they sent me an email asking for a opinion for a 5% discount on my next booking which i WILL not use that website anymore.
few days after i rated roomstays.com and rimrock a ONE STAR, i noticed that my complaint was edited and my complaint was rated a 3 star out of five.
i decided to email them and their reason why they edited my complaint which i copied
"Thank you for your review. We apologize for any inconvenience. We do reserve the rights to edit reviews so that no offense will be taken by our readers. The reviews must be about the hotel/hotel stay. Reviews also must be appropriate for all age readers.
Please contact us if you have any other questions.
Sincerely,
Customer Care
RoomStays.com
i decided to give up as i know that i am not getting anywhere.
so i decided to use this webpage to voice my complaint
few days after i rated roomstays.com and rimrock a ONE STAR, i noticed that my complaint was edited and my complaint was rated a 3 star out of five.
i decided to email them and their reason why they edited my complaint which i copied
"Thank you for your review. We apologize for any inconvenience. We do reserve the rights to edit reviews so that no offense will be taken by our readers. The reviews must be about the hotel/hotel stay. Reviews also must be appropriate for all age readers.
Please contact us if you have any other questions.
Sincerely,
Customer Care
RoomStays.com
i decided to give up as i know that i am not getting anywhere.
so i decided to use this webpage to voice my complaint
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Details
Review Rating: 1 out of 5
Reviewed By: JCPW
Company: RoomStays.com
Product: Roomstays.com
Date Added: 5 years ago
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