Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
RoomStays.com Support Ticket - Misrepresentation

RoomStays.com Support Ticket


Created By: DJGRL's Picture DJGRL Last Reply: DJGRL's Picture DJGRL
Priority Level: [Low] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: General Replies: 0

3 issues:
1) I thought I was booking through the Westin hotel website. I had never heard of RoomStays and don't know how I ended up calling that number. I told the representative that I wanted the corporate rate for the room booking. He never acknowledged that I was in error he just said he had a better rate
2) I wasn't sure if I needed to be away for 1 or 2 nights. He told me that I could cancel by 4:00 pm 4 days before and there would be no fees which is not what the confirmation says.
3) I am a Canadian who booked a hotel in Calgary, Canada and my Visa was charged US rates.


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More RoomStays.com Reviews and Complaints More RoomStays.com reviews, complaints, compliments and support tickets

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More RoomStays.com reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team